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FAQ v2

Shopping Information
Payment Information
Order Returns
Contact
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information

We accept the following payment methods at Babylovv.com:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • PayPal
  • Apple Pay and Google Pay
  • Bank transfers (where applicable)

All payments are processed securely, ensuring your personal and payment information is protected.

Yes, your payment information is secure. We use SSL encryption to protect your data, ensuring that all sensitive information, such as credit card details, is transmitted securely. Additionally, we comply with industry-standard security measures, including PCI-DSS (Payment Card Industry Data Security Standard), to safeguard your payment information and prevent unauthorized access during and after transactions.

Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns

We offer a 15 day return policy. You can return eligible items within [number] days of receiving your order.

To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.

At Babylovv.com, the return shipping policy is as follows:

  • Defective or Incorrect Items: Babylovv covers the return shipping costs if the item is defective or incorrect.
  • Other Returns: For returns based on customer preference (e.g., changing your mind), the customer is responsible for covering the return shipping costs.

To initiate a return or for any inquiries, customers should contact Babylovv at contact@babylovv.com.

Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
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